Delete your Nabzs account
In the app (fastest)
- Open Nabzs and go to Settings.
- Under Account, tap Delete my account and data.
- Confirm. For your security you may be asked to sign in again. You need to be online.
Without the app
Email support@nabzs.com from the Google email address you sign in with, with the subject "Delete my Nabzs account". We'll confirm it's you, delete the account within 30 days, and reply when it's done.
What gets deleted
- Your account and sign-in, and everything recorded for you: profile, medicines, doses, readings, documents, visits, routines and hospital stays.
- If you're the only person in your family, the whole family's records are deleted too.
- If other people remain in your family, their records stay. Marks you made in their records, such as a dose you marked as taken for them, stay with your name.
What we keep
Only a monthly scan counter (a month and a number) linked to your account ID, so the free scan limit can't be reset. It contains no health information.
You can also delete single items (a document, a reading, a medicine) in the app at any time without deleting your account.